Annual volunteer survey
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[ORGANIZATION NAME] volunteer survey, [YEAR]

Thank you for giving your time to [ORGANIZATION NAME]. This survey takes about 10 minutes. Your answers are [ANONYMOUS, OR "ANONYMOUS UNLESS YOU CHOOSE TO ADD YOUR NAME"]. We'll share what we learned, and what we'll change, by [DATE].

Please answer by [DATE].

About your volunteering

1. Which area or program do you mainly volunteer with? [LIST OF AREAS, OR "OTHER"]
2. How long have you volunteered with us? [LESS THAN 6 MONTHS / 6 TO 12 MONTHS / 1 TO 3 YEARS / MORE THAN 3 YEARS]
3. About how often do you volunteer? [WEEKLY / MONTHLY / A FEW TIMES A YEAR / FOR EVENTS ONLY]

How it's going

Rate each statement: 1 = strongly disagree, 2 = disagree, 3 = agree, 4 = strongly agree, or "not sure".

4. I understand what is expected of me in my role. [RATING]
5. I got the training I needed to do my role well. [RATING]
6. I know who to ask when I have a question or a problem. [RATING]
7. I have the tools and information I need. [RATING]
8. The amount of time I'm asked to give is about right. [RATING]
9. I feel safe when I volunteer. [RATING]
10. I know how to report a concern about someone's safety or behavior. [RATING]
11. I'm treated with respect by staff, other volunteers and the people we serve. [RATING]
12. I feel my work is valued. [RATING]
13. I can see the difference my volunteering makes. [RATING]
14. Communication from [ORGANIZATION NAME] is clear and timely. [RATING]

In your own words

15. What is the best part of volunteering with us?
16. What is one thing that would make your volunteering better?
17. Is there anything that has made you think about stopping?
18. Are there skills or interests you'd like to use that we haven't asked about?
19. How do you like to be thanked? [A PRIVATE NOTE / A PUBLIC MENTION / A SOCIAL EVENT / A REFERENCE OR RECORD OF HOURS / OTHER]

Looking ahead

20. How likely are you to still be volunteering with us a year from now? [VERY LIKELY / LIKELY / UNSURE / UNLIKELY]
21. Would you recommend volunteering here to a friend? [YES / MAYBE / NO]
22. Would you like to talk to someone about a new role, more hours or fewer? [YES OR NO] If yes, how can we reach you? [CONTACT]
23. Is there anything else you'd like to tell us?

Thank you. If you'd like to raise a concern privately, contact [NAME AND ROLE] at [CONTACT].

Summary of results (for staff)

Number of responses: [NUMBER] of about [NUMBER] active volunteers

Highest-rated statements: [STATEMENTS]

Lowest-rated statements: [STATEMENTS]

Main themes from open answers: [THEMES]

Reports that need follow-up under our policies: [NONE, OR WHO FOLLOWED UP AND WHEN]

Changes we'll make this year: [CHANGE 1]; [CHANGE 2]; [CHANGE 3]

Shared with volunteers on: [DATE]. Shared with the board on: [DATE].