Exit interview questions ======================== Exit interview Name: [NAME] Role: [ROLE] Dates: [START DATE] to [LAST DAY] Interviewed by: [NAME AND ROLE] Date of interview: [DATE] This conversation is voluntary. What you share will be used to make [ORGANIZATION NAME] a better place to work and volunteer. We will share themes with [THE DIRECTOR OR THE BOARD], not your name, unless you tell us about something we are required to act on. About your decision 1. What made you decide to leave? 2. Was there a moment when you started thinking about leaving? What happened? 3. Could we have done anything that would have made you stay? About the role 4. Was the job what you expected when you started? What was different? 5. Did you have what you needed to do the work well: time, tools, training, information? 6. Which parts of the role were the most and least satisfying? 7. Was the workload manageable? If not, when was it hardest? 8. Was the pay fair for the work? Were the benefits useful? About support and leadership 9. How well did your supervisor support you? What could they do differently? 10. Did you get useful feedback on your work, often enough? 11. Did you feel your ideas and concerns were heard? 12. Did you feel treated fairly and with respect? If not, can you tell us more? About the organization 13. How well did you understand our mission and how your work contributed to it? 14. How did you find working with the board, volunteers and other staff? 15. What do we do well that we should keep doing? 16. What is one thing you would change about how we work? Handing over 17. What does the next person in your role most need to know? 18. Which tasks, contacts or deadlines might be missed when you leave? 19. Where are the important files, logins and documents for your work? Looking ahead 20. Would you recommend working or volunteering here to a friend? Why or why not? 21. Would you consider coming back, or helping as a volunteer, in the future? 22. Is there anything else you would like to tell us? For the interviewer Main themes: [THREE OR FOUR POINTS] Anything that needs action now, such as a complaint or a safety concern: [DETAILS, AND WHO WAS TOLD] Shared with: [NAME AND ROLE], on [DATE] Keys, devices and accounts returned or closed: [YES OR NO, AND DATE]